You pay for your order in advance. Available payment methods appear during checkout and depend on the country and currency.
How can you pay?
Choose one of the options shown at checkout: card payments, digital wallets or local payment methods available for your country.
Card payments, Apple Pay and Google Pay are handled by Stripe.
For individually quoted delivery, you will first receive a pro forma invoice showing the full order total, including shipping. If you accept it, pay by bank transfer.
Your payment failed — what should you do?
Do not immediately place a new order. Check your account transactions, emails and order status.
If payment has not been taken, try again. If you have an account, you can pay for a pending order under My account → Orders.
If payment has been taken but you have not received confirmation, email shop@printella.com with your order number. We will check the transaction before you pay a second time.
How do you get a business invoice?
Select the business-order option at checkout and enter your company name and tax identification number. We will email the sales document to the address provided with your order.
Enter your invoice details when ordering and check them before confirming. If you are purchasing as a business from another EU country, provide your EU VAT number.
